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FAQ
Frequently Asked Questions
We keep things simple. Our team is dedicated to making sure that the process of working with us is smooth and stress-free.
Why wouldn't I just hire a full-time developer?
We understand that many agencies don’t have the workload to keep a full-time developer busy. It’s also difficult to find true senior-level developers for a good price. We aim to eliminate this problem by offering consistent high-quality development at a low on-demand price. This way you’re only paying for the resources you need when you need them.
Who will I be working with?
You’ll primarily work with me Carleton Maybell, Founder of Uplift Web Design. I’m your right hand man. Through your client dashboard, you’ll be able to communicate directly with me via instant chat. Me and my team will internally manage your requests and facilitate the work.
Does my bucket of hours have an expiration date?
Yes, all hours purchased in a bucket of hours must be used within 1 year of purchase.
How do you ensure the quality of the websites you develop?
All of our websites go through a rigorous quality assurance and performance check. We follow best practices to ensure that every website we deliver is responsive, speed-optimized, and scalable. We offer unlimited revisions to ensure you are completely satisfied with the final product. We can optionally perform SEO optimizations and ADA compliance auditing if necessary.
What design files do you accept for development?
We primarily work with Figma and Adobe XD. However, if you have designs in another format, please get in touch with us to discuss how we can accommodate your needs.
Are there any services that are not included in my bucket of hours?
A bucket of hours will cover Wordpress development, Webflow development, JS development for Webflow, and light-weight design tasks. If you need support outside of these areas let us know. We’re extremely flexible.
How quick is your turnaround time?
Our goal is to deliver websites to our clients that are pixel perfect, responsive, manageable, scalable, SEO optimized, speed optimized, ADA compliant and developmentally sound. In order to achieve our own expectations, a standard 5-page website typically takes us 14 days to complete. However, the time frame may vary depending on the complexity of the project and your specific requirements.
Can you handle custom development requests?
Absolutely! While our primary development stack includes WordPress, Webflow, Bricks, and Elementor, we also offer custom coding solutions. Whether you need bespoke features or advanced functionality, our we are capable of meeting your unique needs.






